Agoda Review

May 9, 2012Article

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Introduction:

Agoda

Agoda

Agoda is an internet based web site primarily meant for hotel accommodation booking and arranging tourist trips around the world specifically in Asian – Pacific region. The company has its offices located in almost all the major cities of South Asia like Manila, Tokyo, Singapore, Bangkok, Kula Lumpur, Phuket, Bali etc. It is one of the best attended web sites for reservation of accommodations in hotels in South East Asia.

Official Website:

Created in 1990 as PlanetHoliday.com, it is the first web site in hotel reservation industry. In 2005 PrecisionReservation.com merged with PlanetHoliday.com and both were renamed as Agoda.com. Since then the site has modified its software several times to make it more customer friendly. Addition of latest themes has helped the web site to maintain its importance as premier site. This website is ranked amongst the top slots on Google, Yahoo and other search engines proving the inflow of visitors.

People Associated with it:

Agoda.com website is owned by Agoda Company Private Limited with its offices located in a number of prominent cities in South Asia. As it is the product of merger of two premier sites, Planet Holiday and Precision Reservation in the world of hotel accommodation reservation, it is linked with their customers since beginning. The site has inherited these customers and therefore its activities are more matured and trustworthy as compared to other players in the market.

There are a number of locations where a large number of hotels are listed in Europe, United States of America, Egypt, Britain, Russia, Middle East, African continent and other prominent places. Almost all the places associated with religion, history, amusement, geography, culture and architecture have been covered so that customers do not get disappointed.

Agoda.com Website

Agoda.com Website

Pros

Agoda.com website has a huge capacity to handle the traffic. It has unlimited features to tackle the influx of customers from all countries of the world. The website contains price filtering and hotel sort techniques to save time. This also helps all classes of people to select the accommodation keeping in mind their pockets. A number of credit cards used in different countries are acceptable on site. The latest hot deals are shown prominently on the site to enable customers to use them according to their requirements. People knowing Arabic, Bokmal, Bulgarian, Chinese, Catalan, Czech Croatian, Dutch, Danish, English, Estonian, French, Finnish, Greek, German, Hindi, Hebrew, Hungarian, Italian, Indonesian, Japanese, Korean, Lithuanian, Latvian, Malay, Portuguese, Polish, Russian, Romanian, Spanish, Slovenian, Swedish, Turkish, Thai, Ukrainian and Vietnamese languages can easily interact on the website. It is very simple to use.

Agoda.com website is a premier website dealing with reservation of hotels all over world. It is common name amongst the class of travelers who always think of qualitative services rather than cheap ones which spoil the purpose of travel. The website cares for every individual, their plan and gives them the best possible solutions.

Cons
Head counting app is not included in the software causing problems in counting of persons at the time of checking in hotels. This is a major problem and should be rectified by fixing ASAP device.

Site sufferers are free to interact on the site. So minor defects, if come in notice, are tackled at customer support level. The site itself upgrades, add themes and upgrades them also. All these actions make the site dependent on customers who too go on adding their suggestions to customer supportive framework.

Features

1. Manage my bookings
2. Change my dates
3. Send special request
4. Resend my hotel voucher
5. Get my receipt
6. Cancel my booking
7. Agoda Self Service

Apart from getting information regarding availability of accommodation in hotels, booking them for convenient days, the website also helps to reschedule or cancel the booking done earlier. These features make the site more prominent and attractive, since in modern busy life, priorities change from time to time. The site has covered 22,000 cities all over world for its services in more than 170,000 hotels. The list goes on increasing every month. The large set up and choice of hotels never disappoints a customer to find accommodation of his choice suiting his pocket. There network is very large. They can arrange accommodation in 1558 hotels in Philippines and 6154 hotels in Thailand.

Agoda Booking

Agoda Booking

The various features of the software enable it to provide information at the right time and very quickly. The themes provided add glory to presentations. With the basic requirement of providing information in designed mode, the speed plays a major role. The software providers have good knowledge and therefore have provided a self sufficient system.

How Does the Site Work?

More than 4,000,000 customers have used the services of site in different parts of the world. Feeding the duration of stay with details of dates in the desired price range of hotels, the site enables the customer to get the response on itself regarding the availability of accommodation and rates of occupancy.

After checking the rates on different locations, the selection is made for the best one suiting the pocket and fulfilling all the requirements. Payments are made on the site itself through Paypal or acceptable credit cards. What a simple way to arrange the destination in such a short time? The site also facilitates to modify the program depending upon availability as per the wishes of the customer without charging any thing extra.

The site is a peculiar example of hotel accommodation reservation service. It has almost all the important features which make it the number one choice amongst masses. Almost all the variants, which are necessary, have been incorporated in the site to enable the customer to get right information and that too in very short time.

Price

The prices offered are quite cheap as compared to other players. Here, The Sunday Times may be quoted, “We found that for top end, luxury accommodation, they were on average 10% cheaper.” Such an authentic comment is sufficient to prove that it is providing services which are economically suited to masses. With a large number of listed hotels in its chain, the site can arrange a suitable accommodation to every surfer on the site. The New York Times also reciprocated in the same manner as The Sunday Times. Moreover the hotel owners also feel safe in doing business through Agoda.com due to its reputation of having cultured and elegant customers in their world since their inception.

Though price factor is responsible for wide acceptance of these services but dedication and ensured services are more important factors. Agoda.com web site is a time tested site which stands to all commitments. It can be trusted during the times of crisis as it always provides services at most economical prices.

Competitors

There is no limit of competitors in the field. Hoteltravel.com, lastminutetripbargain.com, airbnb.com, pricelessbejing.com, hotelcombied.com, booking.com/hotels, lowfare.com/hotelreservation are some of the parallel websites engaged in the same profession since a long time. All these sites have formed their groups and are associated with a number of hotels and travel agencies. Apart from these sites, almost every travel agency carries out the work of hotel reservation along with planning the trip.

Apart from these sites, each hotel has its own site which carries out the same business at reasonable rates. It helps in reducing the commission charged by such sites to great extent.

How It Is Different From Other Competitors

Agoda.com hotel reservation site is working in large capacity throughout the world. Its association with hotels is much reliable and safe. Both these qualities are looked after by the travelers in unknown places. Moreover it is very easy to operate. The website is quite advanced technically to face the crowd of clients and is always ready to interact with them. The rates negotiated by the site with the hotel industry are quite low as compared to other site providers. Emphasis is made by the site to provide cent percent customer satisfaction.

Agoda.com provides rates even less than provided by the sites of hotels directly because of lesser establishment charges shared. It makes them different from others.

Results

The time taken in completing the reservation procedure is much small on the web site of Agoda.com. It is due to the large base of chain of hotels it has created.

Reliable and dependable services provided by the site compel even the freshers to follow this site blindly. The confidence generated by the web site into its clients make them reach them again and again.

Conclusion

The hot deals offered by the website have no parallel competitors and can be relied upon without any hesitation. The apps added in software make it easier to operate and client supportive. The website can be trusted because it finds its presence in more than 22,000 cities world wide through more than 170,000 hotels amongst 4,000,000 plus clients. Agoda.com customers have created more than 2.2 million reviews and posted them on the site. Such a vast and trusted organization can never be ignored for minor inconvenience caused to some individuals.

Return Of Investment When Buying The Service

Return on investment in this site is satisfaction, trust and savings through cheap services. One can definitely hope to gain all these returns without any ifs and buts. The protection and safety during the stay in hotel are additional bonus points which the customer gets in return. The legacy of the website makes the customer feel elegant and that is the best possible return from the site.

Discounts & Coupons

Agoda.com offers free nights, discounts and free upgrades to its customers to lessen the burden on their pockets. Four to seven percent cash back reward is offered on each booking. This reward can be utilized in a number of hotels in the booking list of sites. Over 1000 free nights with reward points are redeemed each week to esteemed customers so that they may attain more and more amusement while staying in hotels.

Also, time to time confessional offers are made for individual locations or hotels. Agoda.com special offers are of prominence as their duration and timings are very critical.

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Agoda Review, 7.8 out of 10 based on 4 ratings
 
 

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